FAQ's
Frequently Asked Questions (FAQs)
- How do I place an order?
To place an order on Dipnik.com, simply browse our products, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you'll be prompted to provide your shipping and payment information. Once your order is confirmed, we'll handle the rest!
- What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express)and other secure payment gateways.
- How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with tracking information. You can also track your order by logging into your Dipnik.com account and accessing the "Order History" section.
- What is your return policy?
Please read the return policy
- Do you offer international shipping?
No, currently we are offering the shipping only in India.
- How can I contact customer support?
If you have any questions, concerns, or feedback, our customer support team is here to help! You can reach us via email at support@dipnik.com.
- Are your products ethically sourced?
At Dipnik.com, we're committed to ethical sourcing and sustainability. We are ensuring that our products meet the highest standards of quality and ethical practices.
- Can I cancel or modify my order after it's been placed?
Please read the Cancel and Exchange Policy
- Is my personal information secure?
Yes, we take the security and privacy of your personal information seriously. We use industry-standard encryption and security measures to protect your data. For more information, please refer to our Privacy Policy.
